Privacy Policy

Effective Date: 22 September 2025

llawarra Tip Run (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We are a rubbish removal service provider based in New South Wales, operating under the business name Illawarra Tip Run, ABN 84 855 608 219. We provide residential and commercial rubbish removal services across NSW. When you make an enquiry or booking with us, we may collect personal information including your name, address, phone number and email address. We only collect this information directly from you, such as when you complete a form on our website or contact us by phone, email, or social media. At this time, our website does not use cookies or third-party tracking tools.

We collect and use your personal information for the purpose of providing and managing our services, responding to enquiries and customer support requests, and meeting our legal obligations. We do not sell, rent, or otherwise share your personal information with third parties. Your details will only be disclosed where required or authorised by law, such as to government regulators or law enforcement agencies.

Customer names and contact details may be retained securely for record-keeping and service history. This information is stored with access controls and password protections, and is only accessible to authorised staff. If you request that your information be deleted, we will action this request unless we are legally required to retain it.

You have the right to request access to the personal information we hold about you and to ask for corrections if the information is inaccurate or out of date. To make such a request, or if you have any concerns about how we handle your information, you can contact us at illawarratiprun@gmail.com. We will respond promptly to your enquiry. If you are not satisfied with our response, you may also raise a complaint with the Office of the Australian Information Commissioner (OAIC) by visiting www.oaic.gov.au or calling 1300 363 992.

This Privacy Policy may be updated from time to time to reflect changes in our practices or in legal requirements. The updated version will always be published on our website with a revised effective date. By continuing to use our services or submit enquiries, you agree to the terms of the most recent version of this Privacy Policy.